Face Reality Glycolic 5% Serum combines powerful ingredients that exfoliate the skin and improve the appearance of skin tone and texture. This serum is recommended for skin prone to noninflamed acne. This serum is appropriate for normal and oily types.
5% Glycolic Acid
New packaging: Apply 1 pump all over a clean face or affected area.
Old packing: Apply 2 pumps all over a clean face or affected area.
Free shipping is available for products as indicated on the top banner. Some brands and products ship from locations that do not allow us to offer free shipping.
We ship daily via USPS from New York. Most packages arrive between 1-3 days from ordering, depending on the distance. It is not unusual for packages to NY, NJ, and CT to arrive next day.
Same Day Shipping Deadlines
|Mon - Fri||order by 3pm ET|
|Sat||order by 12pm ET|
|Sun / Holiday||No shipping|
|International||Calculated at checkout|
We do NOT ship to Spain due to customs restrictions.
For international orders, all duties, taxes, and fees imposed by the destination country are the responsibility of the customer.
Any item that is unopened, unused and in its original packaging can be returned within 90 days of purchase by emailing us at email@example.com. Note: If a return would lower an order total below the free shipping threshold, the shipping cost for that order will be deducted from refunded amount.
If you receive the wrong product, notify us at firstname.lastname@example.org and we will send the right product out to you same day at no cost. We will also include a pre-paid return shipping label. You can use the original packaging to return the wrong product.
If an order is marked "Delivered" by the carrier but you cannot find it, ask neighbors if they received it by mistake. Wait 2 business days to determine if it was marked delivered prior to actually be delivered (but is not lost). If your package has not arrived with 2 business days of being marked "Delivered," file a missing mail inquiry with the USPS here: https://missingmail.usps.com/. If the USPS cannot locate the package, contact us with the case number at email@example.com to initiate an insurance claim.
Customers agree not to use chargebacks as the primary method of dispute resolution. In the event of a missing delivery marked as "delivered" by the carrier, customers agree to follow the carrier's missing shipment protocol in cooperation with LAZ Skincare (as per "Delivery Problems" above) and wait at least 14 business days from contacting the carrier before initiating a chargeback.