Gift Card (Electronic)

Note: This is for an e-mailed electronic card. For a physical gift card, click here.

LAZ Skincare E-Gift Cards can be applied to all products and services without restriction. Use your gift card by entering its code during checkout at our online store.

After purchase, you will receive an email with your unique gift card code.

If you are buying this gift card for another person, simply forward the gift card email to them. We cannot send gift card emails directly to third party recipients.

Gift Cards may be used on location to pay for any services or products, excluding gratuity. The value of this card will not be replaced if lost, stolen or destroyed. Gift cards are non-refundable. Acceptance of this card constitutes acceptance of these terms & conditions.

*Discounts/Promo codes cannot be applied to the purchase of E-Gift Cards.

Free Shipping

Free shipping is available for products as indicated on the top banner. Some brands and products ship from locations that do not allow us to offer free shipping.

Fast Shipping

We ship daily via USPS from New York. Most packages arrive between 1-3 days from ordering, depending on the distance. It is not unusual for packages to NY, NJ, and CT to arrive next day.

Same Day Shipping Deadlines

 
Shipping Rates

International Shipping

We do NOT ship to Spain due to customs restrictions.

For international orders, all duties, taxes, and fees imposed by the destination country are the responsibility of the customer.

Missing Packages Marked "Delivered"

LAZ Skincare can only refund or replace a missing order marked "Delivered" if Signature Confirmation is selected for delivery.

If an order is marked "Delivered" by the carrier but you cannot find it, ask neighbors if they received it by mistake. Wait 2 business days to determine if it was marked delivered prior to actually be delivered (but is not lost). If your package has not arrived with 2 business days of being marked "Delivered," file a missing mail inquiry with the USPS here: https://missingmail.usps.com/. 

Returns

Any item that is unopened, unused and in its original packaging can be returned within 90 days of purchase by emailing us at shop@lazskincare.com. Note: If a return would lower an order total below the free shipping threshold, the shipping cost for that order will be deducted from refunded amount.

Damaged Products

If a product is received damaged, notify us at shop@lazskincare.com (including a picture of the damaged product) and we will send a replacement out to you at no cost. 

Wrong Products

If you receive the wrong product, notify us at shop@lazskincare.com (including a picture of the order) and we will send the correct product out to you at no cost. We will also include a pre-paid return shipping label. You can use the original packaging to return the wrong product.

Incorrect Addresses

If a customer provides an incorrect address for shipping an order and that order is returned to LAZ Skincare, we can re-ship it to a corrected address as notified by the customer. Free shipping does not apply to this second round of shipping. If a package is accepted and not returned from an incorrect customer-provided address, LAZ Skincare cannot refund or replace the order. If a package is marked "Return to Sender" or "Unclaimed" by the postal service and returned to LAZ Skincare, it is the customer's responsibility to notify us of the corrected shipping address. Returned packages will be held 14 days.

If LAZ Skincare ships an order to an incorrect address (not provided by the customer), we will replace it free of charge.

Chargebacks

Customers agree not to use chargebacks as the primary method of dispute resolution. Customers are explicitly not entitled to chargebacks on missing orders marked "Delivered" by carriers if they did not select Signature Confirmation as the shipping method.