Ultra Gentle Cleanser

Face Reality Ultra Gentle Cleanser is a sulfate-free gel cleanser that has been formulated to provide antioxidant support, which can be beneficial to acne-prone skin. Key antioxidant ingredients include Green Tea Extract, Licorice Root Extract, and Mushroom extract.

This gentle cleanser is appropriate for all skin types including sensitive skin, dry skin or mature skin. It is safe use on skin prone to all types of acne and can also be used on skin that is not prone to acne.

Antioxidant: Green Tea Leaf Extract
Skin brightening: Licorice Root Extract
Skin-identical ingredient: Glycerin
Soothing: Licorice Root Extract, Green Tea Leaf Extract, Panthenol, Witch Hazel Water

1. Apply a small amount to damp skin and massage into a light foaming lather.Do not rub aggressively.
2. Rinse with tepid water and pat dry.
3. Finish regimen with eye cream, serum and moisturizer.

Aqua (Water), Cocamidopropyl Betaine, Glycerin, Decyl Glucoside, Lauryl Glucoside, Xanthan Gum, Glycyrrhiza Glabra (Licorice) Root Extract, Fomes Officinalis (Mushroom) Extract, Camellia Oleifera (Green Tea) Leaf Extract, Panthenol (D), Disodium EDTA, Hamamelis Virginiana (Witch Hazel) Water, Citric Acid, Alcohol, Butylene Glycol, Potassium Sorbate, Phenoxyethanol, Ethylhexylglycerin

Free Shipping

Free shipping is available for products as indicated on the top banner. Some brands and products ship from locations that do not allow us to offer free shipping.

Fast Shipping

We ship daily via USPS from New York. Most packages arrive between 1-3 days from ordering, depending on the distance. It is not unusual for packages to NY, NJ, and CT to arrive next day.

Same Day Shipping Deadlines

Mon - Fri	order by 3pm ET
Sat	order by 12pm ET
Sun / Holiday	No shipping

 
Shipping Rates

US Standard	$10
US Express	$20
International	Calculated at checkout

International Shipping

We do NOT ship to Spain due to customs restrictions.

For international orders, all duties, taxes, and fees imposed by the destination country are the responsibility of the customer.

Missing Packages Marked "Delivered"

LAZ Skincare can only refund or replace a missing order marked "Delivered" if Signature Confirmation is selected for delivery.

If an order is marked "Delivered" by the carrier but you cannot find it, ask neighbors if they received it by mistake. Wait 2 business days to determine if it was marked delivered prior to actually be delivered (but is not lost). If your package has not arrived with 2 business days of being marked "Delivered," file a missing mail inquiry with the USPS here: https://missingmail.usps.com/. 

Returns

Any item that is unopened, unused and in its original packaging (including shrink wrap, when applicable) can be returned within 30 days of purchase by emailing us at shop@lazskincare.com. If a return would lower an order total below the free shipping threshold, the shipping cost for that order will be deducted from refunded amount. We cannot accept returns of opened or used products.

Products bought in quantities of 5 or more (of the same item) cannot be returned. Products that have been defaced, including stickers, cannot be returned.

Any opened or ineligible products returned to us will be discarded and cannot be reshipped out or refunded.

Damaged Products

If a product is received damaged, notify us at shop@lazskincare.com (including a picture of the damaged product) and we will send a replacement out to you at no cost. 

Wrong Products

If you receive the wrong product, notify us at shop@lazskincare.com (including a picture of the order) and we will send the correct product out to you at no cost. We will also include a pre-paid return shipping label. You can use the original packaging to return the wrong product.

Incorrect Addresses

If a customer provides an incorrect address for shipping an order and that order is returned to LAZ Skincare, we can re-ship it to a corrected address as notified by the customer. Free shipping does not apply to this second round of shipping. If a package is accepted and not returned from an incorrect customer-provided address, LAZ Skincare cannot refund or replace the order. If a package is marked "Return to Sender" or "Unclaimed" by the postal service and returned to LAZ Skincare, it is the customer's responsibility to notify us of the corrected shipping address. Returned packages will be held 14 days.

If LAZ Skincare ships an order to an incorrect address (not provided by the customer), we will replace it free of charge.

Chargebacks

Customers agree not to use chargebacks as the primary method of dispute resolution. Customers are explicitly not entitled to chargebacks on missing orders marked "Delivered" by carriers if they did not select Signature Confirmation as the shipping method.